Return product
How it works?
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1 Complete the return form
Please fill in the return form below. All fields marked with an asterisk (*) are required.
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3 Send the item to us
Place the return item in an Omniva parcel locker using the shipment code that we will send to you by email after you complete the return form. The return fee is €6.90 and will be deducted from the amount refunded to you.
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4 Receive your refund
Once we receive and inspect the item, we will refund the amount to the bank account you provided in the return form within 14 days.
Refund form





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