Survival.lt Privacy Policy

What data we collect

When shopping on our website Survival.lt, we collect and process the following personal data:

First name, last name
Email address
Phone number
Delivery address (street, city, postal code, country, region)
Company name (if provided)
IP address and technical device data (collected automatically to ensure system security and order processing)

We may also process data when you:

subscribe to our newsletter,
contact us by email or phone,
leave a review or fill in a form on our website.

Purposes of processing

Accepting, processing and delivering orders;
Customer support and fulfilment of warranty obligations;
Accounting and tax compliance;
Direct marketing (newsletters and special offers, where consent is provided);
Website analytics and improvement.

Legal basis for processing

Performance of a contract (GDPR Art. 6(1)(b)) – when we process data to complete your purchase.

Legal obligation (GDPR Art. 6(1)(c)) – when we process data for accounting and legal compliance purposes.

Consent (GDPR Art. 6(1)(a)) – when you give permission to receive newsletters or promotional information.

Data retention period

Order data is stored in accordance with legal requirements – for no longer than 10 years after the end of the financial year.

Newsletter subscription data is stored until you withdraw your consent.

Technical data (e.g., IP address) is stored as long as necessary to ensure website security.

Sharing data with third parties

Your data may be shared with:

delivery service providers (e.g., couriers),
payment service providers,
accounting service providers,
website hosting and IT support providers.

For direct marketing we use the Omnisend platform (Soundest Ltd., United Kingdom).

Data may be transferred outside the EU/EEA, but appropriate safeguards are applied in accordance with GDPR requirements.

Newsletter subscription

By subscribing to our newsletter, you provide your email address (and name, if you choose to provide it). We use this data only to send information and offers about our products and promotions.

Each email contains a link that allows you to unsubscribe at any time. You can also email us at info@survival.lt if you want to delete or correct your data.

Your rights

You have the right to:

obtain information about the processing of your data,
request correction or deletion of data,
restrict processing,
withdraw your consent at any time,
lodge a complaint with the State Data Protection Inspectorate (vdai.lrv.lt).

Contact for data protection matters

Person responsible for data protection:

UAB Survival.lt

T. Ševčenkos g. 18, Vilnius LT-03111

Email: info@survival.lt

Tel.: +370 618 18000

By using cookies, we ensure a convenient browsing experience. Some cookies are necessary for certain parts of the website to function, while others collect information and statistics to help us improve the website in the future. Some cookies disappear from your browser settings when you end your session on the website, while others remain in your browser settings. We also use cookies related to running campaigns; these will disappear from your browser settings once the campaign ends.

Some cookies are essential for proper website operation, while others help improve website performance.

Cookies necessary for website operation:

• Required for the proper functioning of the Website. They enable the use of certain Website features.

Functional cookies:

• Used to recognize a user who returns to the Website. They help personalize content on the Website, save selected settings, etc.

Target audience/analytics cookies:

• These cookies collect data about how many users use the Website, what content they choose while browsing, and other information necessary to improve Website functionality.

Examples of use:

Cookies are used to improve website performance and make it more convenient for users. Examples:

• Cookies allow us to recognize you as a user so you do not need to re-enter repetitive information in the future

• Cookies help identify how many unique users browse the website, helping to ensure smooth and fast performance

• Cookies help analyze information collected about unique user browsing, allowing us to adapt the website to your needs

If you decide to отказаться from cookies while using the website, please note that some sections may not work. For example, the shopping cart service may not function properly.

Disabling cookies in browser settings

In your browser settings you can delete or block Cookies (or parts of them), but in that case some parts of the Website may not work.

The method of disabling/blocking cookies depends on your browser configuration. More information can be found on your browser manufacturer’s website.

How to disable/block cookies in Google Chrome: https://support.google.com/accounts/answer/61416?hl=en
How to disable/block cookies in Safari: https://support.apple.com/kb/ph21411?locale=en_US
How to disable/block cookies in Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-